Collecting Personal Information
We collect and process your personal information to create and manage your account, verify your identity, secure your transactions, and comply with regulatory requirements. We only share your data with trusted service providers and regulatory authorities when required by law. Your information is stored securely and never sold to third parties. By using our app, you consent to this use of your data.
- Data Collection & Use
- Identity details (CNIC/NICOP, name, contact)
- Financial and transaction records
- Device and technical information
- KYC documentation
We use your data for account setup, transaction processing, AML/KYC compliance, security monitoring, and service improvement.
- Data Sharing
- Regulators (SBP, FMU, FIA) for compliance
- Authorized service providers (under confidentiality)
- As required by law or court order
- During mergers, acquisitions, or corporate restructuring.
We do not sell your personal data.
- Data Retention
- KYC records: 5 years post-account closure (per AMLA/SBP).
- Transaction history: 10 years.
- Other data: retained only as necessary for legal or service obligations.
- Data Security
- AES-256 encryption for data storage
- SSL/TLS encryption for data in transit
- Role-based access control
- Regular audits and penetration testing
